Billing & Shipping
Do I need a membership for Immortals Medicine?
No. Immortals Medicine has no separate membership or access fee. You pay only for your treatment, which includes both your medication and your physician consultation, with no hidden costs.Some companies charge $149/mo in membership fees on top of med
How much does the consultation cost?
Your physician consultation is included with your treatment order, so there's no separate consultation fee. You'll only be charged for your treatment if your doctor approves it. Your treatment order also includes unlimited messaging with your doctor.
How much does the medication cost?
The cost varies depending on the type and amount of medication you receive. You'll see the exact price for your treatment before you make any payment, and you'll only be charged if your physician approves your treatment.
When am I charged for the medication?
You are only charged for your medication if and when a physician approves your prescription, typically within 24 hours of submitting your medical intake form.
How much does delivery cost?
You have 1-month and 3-month delivery options. 3-months includes free shipping. 1-month delivery subscription options have a $5 flat rate shipping fee. If approved, your medication will ship directly to your door in discreet packaging.
Can I use my insurance?
Immortals Medicine is 100% insurance-free. No deductible or co-pays. Direct communication with your physician and transparent pricing.
Can I pay with my HSA/FSA card?
We do not accept HSA/FSA cards at this time. You'll need to use a regular debit or credit card instead. However, if your treatment is approved, you can ask your physician for a Letter of Medical Necessity to submit to your HSA/FSA provider along with
Where do my prescriptions ship from?
Medication ships directly to your door from US-based, FDA-Regulated pharmacies.
What if my order was damaged?
If your order arrives damaged, please contact our customer support team within 14 days of delivery so we can help. Go to your Account tab and click on Contact Customer Support, or email us at [email protected]. To help us process your request qu