Shipping
How long does shipping take?
The shipping process consists of two main stages. First, our third-party logistics provider (3PL) processes and ships your order within 1–3 business days. Once shipped, delivery times are:. Within the continental US: 3–5 business days. International:
Do you ship to my country?
We currently ship internationally to Australia, Canada, Czech Republic, Denmark, France, Germany, China, Ireland, Israel, Italy, Japan, Hong Kong, Malaysia, Netherlands, New Zealand, Poland, Portugal, Singapore, South Korea, Sweden, Switzerland, the
How much does shipping cost?
Shipping costs vary depending on your location. Many countries qualify for free shipping when your order reaches the minimum threshold listed below. If your order does not meet the free-shipping threshold, shipping costs will appear at checkout based
Will I have to pay additional import taxes or fees to have items shipped to me internationally?
In most countries, no. Taxes, duties, and import fees are included in the product price at checkout. However, for customers in European countries, additional charges may apply. Customs may occasionally request proof of identity or shipment details, w
What if my order was lost / not delivered / an item is missing?
If your order is lost, not delivered, or missing an item, contact us here with your order number. Our team will resolve the issue promptly by working with the shipping carrier to track down your package or provide a solution.
What if my order is damaged?
If your order arrives damaged, contact us here with your order number and photos of the damaged items. We’ll be happy to replace the product or issue a refund based on your preference.
What if my shipping address is incorrect?
Once an order is placed, we cannot reroute it. Please double-check your address before completing your purchase. If you need to update it, contact us here as soon as possible, and we’ll do our best to assist.
Can I ship to a PO BOX or an APO/FPO address?
Shipping to PO boxes is available within the US, but it involves higher shipping costs and potential delays. Unfortunately, we do not ship to APO/FPO addresses.
Are you adding new countries for shipping?
Yes! We’re actively expanding our shipping network and recently opened a warehouse in Hong Kong. This serves Hong Kong, Japan, Korea, Mainland China, Malaysia, Singapore, and Taiwan, Australia, and New Zealand. We’re also establishing a European ware
What are the benefits of the Hong Kong warehouse for customers in Asia?
Faster shipping: 2–3 days to Hong Kong, 3–5 days to Japan, Korea, Mainland China, Malaysia, Singapore, and Taiwan. Free shipping: Orders above ~$100 USD qualify for free shipping. No separate taxes or duties: All fees are included in the product pric
Are you looking for distributors or wholesalers?
If you’re interested in partnering with Blueprint for wholesale opportunities or becoming a distributor, please email us at [email protected].
Why don’t you ship to my country?
Some countries have customs restrictions that may result in packages being returned to us. We’re working to address these challenges, including opening a European warehouse to resume shipping to impacted countries. If you’d like your country added, l